Auckland

(09) 526 1060 / 0800 267 246
Unit AA 16-18 Taylors Road, Morningside, Auckland 1025

Wellington

(04) 381 4723
1 Rutherford Street, Hutt Central, Lower Hutt 5010

Christchurch

(03) 377 7754
5/48 Fitzgerald Avenue, Christchurch Central City, Christchurch 8011

NZ Map Still
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Auckland

(09) 526 1060 / 0800 267 246
Unit AA 16-18 Taylors Road, Morningside, Auckland 1025

Wellington

(04) 381 4723
1 Rutherford Street, Hutt Central, Lower Hutt 5010

Christchurch

(03) 377 7754
5/48 Fitzgerald Avenue, Christchurch Central City, Christchurch 8011

Connect Technical Support

If you require tech support please call 0800 267 246 or email Connect.support@dickerdata.co.nz

Connect Sales
Support

If you require sales support please call 0800 267 246 or email Connect.sales@dickerdata.co.nz and Connect.orders@dickerdata.co.nz

Connect Account Queries

If you require any account information, please call 0800 337 253 or email accounts@dickerdata.co.nz

Got a question?

Our New Zealand-based team are ready and waiting to answer your questions.
Discover the best place to send your enquiry using the information below.

FAQs

Who can purchase from Connect?

Connect sells products to the electronic security trade. Many of the products we carry require specialised security license to be able to resell and install. Our customers are largely tradespeople or system integrators who specialise in the installation and maintenance of electronic security systems including surveillance, intrusion detection, access control, intercoms and more. 

I have an account with Dicker Data — can I purchase from Connect?

You’ll be able to purchase some products from Connect. These will mainly be products that don’t require specialised licenses to resell and install. Your login to the Dicker Data website should already allow you to see and purchase these products. To access other Connect products, you should speak with your account manager, but note that some products will not be available unless you are appropriately licensed.  

How do I become a Connect customer?

If you are a tradesperson or system integrator in the electronic security industry, you can apply to become a customer on our website by filling out the registration form.

Do you offer training for your products?

Yes, we offer training for our products to help our customers become more knowledgeable about the products they are installing and maintaining. Some products require a level of certification before they can be purchased from Connect and we can assist you in getting these certifications.

To learn more, please visit our Training Academy Page

Do you offer technical support?

Yes, we offer technical support to our customers to assist with any issues they may encounter with our products.
To learn more, please visit our Technical Support page.

Do you offer warranty on your products?

Yes, we offer warranty on all our products. The length of the warranty varies depending on the product.

Do you offer discounts for bulk orders?

Yes, we can offer discounts on bulk orders of some items. Please contact your account manager or our sales team for more information.

Do you offer installation services?

We do not offer installation services, but we can recommend tradespeople and companies that specialise in the installation of electronic security systems.

Get in touch

Not sure who to contact about your question?

Fill out this form and give a brief description of your enquiry, and we'll have the right Connect expert get in touch with you with an answer.

Get in touch

Not sure who to contact about your question?

Fill out this form and give a brief description of your enquiry, and we'll have the right Connect expert get in touch with you with an answer.